April 2023 15th: How you look to the customer
Think about how your customers will see you. Is there a reason why customers choose you from among many shops? Is the image of the shop signboard, entrance, staff, etc. good? Is it easy for customers to find what they want? Are you presenting your products in such a way that customers will be tempted to buy them? Is there anything that makes customers uneasy or hesitates to buy? Does it have a good aftertaste that makes customers want to go back to your store?
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